Fur Lace-Up Wool Coat

At Saunory, we strive to ensure your order arrives safely and on time.

All orders are processed within 1–3 business days after payment is confirmed. Once shipped, you’ll receive a tracking number via email.

Shipping Times:

• Standard Shipping: 7–14 business days
  
• Express Shipping: 3–5 business days

We proudly ship worldwide, though delivery times may vary depending on location and customs clearance.

At Saunory, your satisfaction means everything to us.

If you’re not completely happy with your order, we gladly accept returns or exchanges within 14 days of delivery.

Eligibility:

• Items must be unused, unwashed, and in original packaging.
  
• Sale or discounted items are final sale and cannot be returned.
  

How to Return:

Contact our customer support team with your order number and reason for return. Our team will guide you through the process and provide the return address.

Refunds:

Once your return is received and inspected, your refund will be issued to your original payment method within 5–10 business days.

We’re always here to help ensure your shopping experience with Saunory stays smooth and stylish.

Avoid spraying cosmetic products directly on the fur, such as perfume or hairspray. If the garment becomes wet, gently shake off excess water and hang to dry at room temperature. Do not use a hair dryer or any direct heat source.

Always use a broad, padded hanger and store the piece in a cool, dark place. Avoid plastic garment bags, natural fur and wool fabrics need air circulation to maintain their texture and quality.

For long-term care, we recommend having your coat professionally cleaned once a year. Even with minimal use, natural materials collect oils and dust; proper cleaning will help preserve softness, shine, and durability.